Effective Date: November 19, 2024

At Acewood, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our lead form and other interactions with our business.

1. Information We Collect

When you fill out our lead form or contact us through our website, we may collect the following information:

• Personal Information: Your name, email address, phone number, and any other details you choose to provide.

• Project Details: Information related to your construction or renovation needs.

• Additional Information: Any comments or messages you include in your communications with us.

2. How We Use Your Information

The information you provide is used to:

• Respond to your inquiries and provide initial consultations.

• Develop accurate project estimates and proposals.

• Communicate updates and relevant information about your project or our services.

• Improve our customer service and internal processes.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Information Sharing

We may share your information under the following circumstances:

• Service Providers: With trusted partners or subcontractors who assist in fulfilling your construction project. These parties are bound by confidentiality agreements and can only use your information for the agreed-upon purposes.

• Legal Requirements: If required by law, legal proceedings, or to protect our legal rights, we may disclose necessary information.

• Business Transactions: In the event of a merger, acquisition, or sale of Acewood, your information may be transferred to the new entity.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure servers and encryption where applicable.

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and improve our services. You can disable cookies through your browser settings, though this may impact your ability to use certain features.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Update or correct your personal information.

• Request deletion of your data (subject to legal and operational requirements).

To exercise these rights, please contact us at (519) 477-4179 or ethan@acewood.ca.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Acewood
261248 CONC 18
RR 1
Hanover ON

ethan@acewood.ca
(519) 477-4179

By using our lead form or interacting with Acewood, you agree to the terms of this Privacy Policy. Thank you for trusting us with your project needs.